ABOUT VALENCE

Valence Mission Critical Technologies is your full-service
communications equipment provider.

VALENCE MISSION CRITICAL TECHNOLOGIES

WHO WE ARE & WHAT WE DO

Valence Mission Critical Technologies is a full-service company that offers a comprehensive and sophisticated array of communications equipment. In addition, we also provide beginning-to-end support on all the products we have available including warranty service.

 

> MEET OUR TEAM

MISSION & DIRECTIVE

Valence is committed to providing its customers with expert service and support and assisting them with the proper selection of equipment for any application. We support this equipment throughout the entire lifecycle. Our aim is to assist customers in the implementation of technologically superior and innovative solutions at a reasonable cost with a level of quality that is unsurpassed.

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TRAINING & EDUCATION

The staff at Valence is committed to staying current with industry technology. We believe ongoing education and training will ultimately lead to better support for our customers. A strict attention to detail, uncompromising dedication to quality, and an unrelenting adherence to principles of honesty and integrity are codes we live by.

RELATIONSHIPS BUILT ON TRUST

Not only do we believe in offering high-quality solutions, more importantly, we believe in developing strong relationships with those who use our equipment on a daily basis. Our clients trust us to engineer, install and maintain that equipment.

Valence is committed to the hard work and effort required to establish and maintain this trust. We realize this is an ongoing process that takes years in many cases. We’re here for the long haul. Our team members have a long history in the communications and technology arenas. We want to continue that tradition at Valence Mission Critical Technologies. Welcome Aboard!

For more information about us, please give us a call today at (866) 927-4777 to speak with a representative.

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COMPANY CREDENTIALS

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CLIENT TESTIMONIALS

"Dear Valence;
I wanted you to know that in my view you have worked hard for Idaho County and have always fulfilled my expectations.  I appreciate the on-going assistance.  I value our relationship, the friendly, responsive, courteous and professionalism the Valence folks always exhibit when I have questions or just want to discuss something.  That includes everyone I’ve interacted with.  One other reason I like you guys- broad
picture, client interest, customer service and willingness to collaborate. Valence has consistently provided Idaho County with outstanding product options, clear budgetary choices and excellent service
and support for both our PSAP-911 call center and the courthouse administrative telephone system needs.  I sincerely appreciate the solution-oriented approach the Valence team brings to the table, as well as the dependable technical expertise the staff always provides.  Great people, great service and very glad to recommend!
So thank you very much!"

 

Jerry Zumalt, Coordinator
Idaho County Courthouse

"Good morning Valence,
Thank you so much for your assistance with our downed radios. As of this morning, the radios are still working correctly. We appreciate your timely service!
Have a great day."

 

Angie Ford, Lead Dispatcher
Durham School Services

"Valence,
Thanks again for stopping by today and answering our questions regarding the radios.

Please let this communication be my official request to you that we proceed with the ordering of the 60
radios. Invoice us for the full amount at your convenience.

Thanks again for your great service to the KROC Center!"

 

Major Ben Markham, Executive Director
The Salvation Army Ray & Joan Kroc Center

“Valence Communications is the sole service provider for the Latah County Sheriff’s Office (Idaho).  The Public Safety Communications System which they help maintain provides service to over fifteen different Public Safety Agencies.  Using their extensive knowledge of multiple communications systems and methods, they helped us tailor a system that worked best for our needs.  They are professional and made sure all of our plans were well thought out and capable of “plug and play”.
Valence recently assisted this office in a $305K system upgrade to our dispatch center by installing the Zetron MAX E9-1-1 Call Taking and Radio Dispatch systems.  They listened closely to our desires, made excellent recommendations and then took our aggressive timeline and got the project completed on schedule.  If you are considering using Valence Communications, I wouldn’t hesitate to recommend them, no matter the scale of the project.”

 

Mark Rosen, Latah County Sheriff's Office